Wheaton Academy
West Chicago, IL
Director of Communications
- Directed internal and external publications and communications (printing costs decreased 30%, postal costs decreased 61%)
- Managed website
- Managed public relations (positive pieces on WGN-TV, Chicago Tribune, Daily Herald)
- Researched and wrote weekly, triannual and biannual HTML and print newsletters
- Developed communications policy development and oversaw branding
- Managed freelancers and vendor relationships
HungarianBookstore.com
Project Manager and Content Developer (ongoing, self-owned)
- Developed, wrote, designed and marketed profitable bilingual online bookstore and directory publisher
- Manage Hungarian language freelancers
- Pursue/manage vendor and affiliate relationships including amazon.com, Commission Junction and LinkShare
- Manage online keyword (pay-per-click/PPC) advertising, including Google AdWords, AdSense and Overture
- Developed successful SEO (search engine optimization) campaign
- Online catalog offers 20,000 books, music, DVDs and periodicals
- 90,000 page views/month, with top 10 Google search results for major terms
- Listed in the Library of Congress as a primary source for Hungarian books
Blue Cross Blue Shield of Illinois
Project Leader, Communications, Information Technology Group (ITG)
- Strategic lead to promote ITG brand and services to 17,000 employee network
- Developed schedule, plans and processes for content highlighting ITG on intranet (used Interwoven Teamsite)
- Created efficient, economical processes for the production of ITG communication vehicles
- Increased quality and reduced production cost 66% for internally published newsletters
- Developed strategy and process for an internal IT-focused blog
Hewitt Associates
Project Manager, Communications, Information Systems
- Developed 2006 internal communication plan
- Oversaw communication from IS to the firm and to the intranet, including major projects/change initiatives, educational/ tips communications, and ongoing operational information
- Produced and promoted global teleconference event for 1,400 associates
- Provided templates, tools, and resources to help associates
- Provided communication counsel, support and training to associates interacting with external audiences
- Managed the IS communication infrastructure/vehicles, including large meetings, monthly updates, strategic practice leader communications, and ongoing tactical communications
- Facilitated plans for change management communications for new project management process
- Created and streamlined communication processes
- Wove key messages into ongoing communication channels
Aetna
Senior Communications Manager, Aetna Global Benefits
- Managed communications for Aetna’s international division
- Created communications strategy and calendar, including public relations, internet and e-communications
- Conducted company-wide communications gap analysis
- Developed and published series of segment-specific e-newsletters
- Responsible for internal communications, educating and tooling domestic and international sales force with materials focused on cross-selling products
- Manage marketing projects, working throughout the company to build relationships to promote brand
- Responsible for internally created content on division's intranet and internet areas
Message Strategy, Inc.
Director of Client Communications
primary client: Bromma Conquip, a major crane spreader manufacturer
- Managed and developed media relationships
- Managed relationship with external ad agency and overseas vendors to produce marketing materials
- Created and managed message development of collateral and ancillary documents, developed press releases, developed and managed sales and trade show presentations, and promotions
Chicago Manufacturing Center
Marketing Manager
- Oversaw all marketing and communications
- Managed two reports: a white paper writer and an assistant
- Managed relationship with external public relations agency
- Managing editor of corporate internet site (hits grew 500%), developed content for usability and marketing, pursued linking and search engine relationships
- Developed/managed communications, publishing and public relations plan with a $250,000 budget. Developed proposals, communications policies, and reorganized internal document structure.
- Promoted events and seminars
- Trained executives for interviews
- Liaison to media and state representatives
International Fellowship of Christians and Jews
Direct Response Coordinator
- Oversaw 2.5 million piece/year direct response production and mailing
- Produced and published 12 newsletters/month, coordinating with consultants and management
- Managed and supervised three staff catalog personnel
- Directed $80,000 50 product merchandising project, including marketing and product development (sales grew 47%/year), and e-commerce campaign (sales grew 10%/month)
- Liaison to international media